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The National Network of Local Estate Agents

When you're looking to use the services of a local estate agent, one of the first things you should check is whether or not they are a member of the National Association of Estate Agents (NAEA). Members have to sit a qualifying exam to ensure they can provide you with a high level of service.

Another good idea is to seek recommendations from friends and family so you can draw up a shortlist of companies to speak to and those you want to avoid.

Moving house can be a very stressful time so it's definitely worthwhile researching local estate agent companies to find a professional and reliable one who can act on your behalf.

If you're dealing with commercial property rather than residential then you should ask the estate agent if they are a member of the Institution of Commercial & Business Agents (ICBA) which provides training and professional development in this specialist area.

Please note that the information provided on this site relates to England & Wales unless otherwise stated. Scotland has its own separate legal system.

Consumer tip:
If you're unhappy with your estate agent then you should carefully check your agreement to see if you are able to change to another firm without incurring any charges.